Legal notice

Last Updated: October 20, 2025

This Legal Notice provides essential information about HELLO BOO in compliance with UK laws, including the Electronic Commerce (EC Directive) Regulations 2002, Companies Act 2006 (where applicable), and other relevant regulations. As a small startup e-commerce business based in the UK, we are committed to transparency and legal compliance. This notice applies to our website at helloboo.uk. If our business structure or operations change (e.g., incorporation or VAT registration), we will update this notice accordingly.

Please note that this is not a substitute for our Terms and Conditions, Privacy Policy, or Cookie Policy, which are separate documents available on our website. We recommend reviewing them for full details on using our site and services.

1. Company Information

In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and applicable UK laws, we disclose the following business details:

  • Business Name: HELLO BOO (trading name for our small e-commerce startup; we are currently operating as a sole trader unless otherwise specified).
  • Registered/Business Address: 35 Flint Lane, Barrow Upon Soar, Loughborough, LE12 8GS, United Kingdom. This is our geographic address for legal service and contact.
  • Contact Details: Email us at info@helloboo.uk for any inquiries, including complaints or legal matters. We aim to respond within 5 business days.
  • Company Registration: As a small startup, we are not currently a registered limited company. If this changes, details including registration number and place of registration (e.g., England and Wales) will be added here.
  • VAT Number: We are not currently VAT-registered. If we become registered, our VAT number will be displayed here and on invoices.
  • Regulatory Details: We are not members of any trade or professional body at this time. Our e-commerce activities comply with UK consumer protection laws, including the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

For pricing information: All prices on our website are displayed clearly, inclusive of any applicable taxes (currently no VAT) and excluding delivery costs, which are shown at checkout. Prices are in GBP (£).

2. Contact Us

You can contact us directly and rapidly via email at info@helloboo.uk. We do not provide a telephone number at this stage but can arrange calls upon request for customer support or complaints. For non-electronic contact, use our business address above.

If you have a complaint, please email us with details, and we will investigate promptly in line with our complaints procedure (outlined in our Terms and Conditions). If unresolved, you may contact the relevant UK authorities, such as the Citizens Advice Bureau or Trading Standards.

3. Intellectual Property

All content on helloboo.uk, including text, images, logos, and product descriptions, is owned by HELLO BOO or our licensors and is protected by UK copyright laws under the Copyright, Designs and Patents Act 1988. © HELLO BOO 2025. All rights reserved.

You may not reproduce, distribute, or use any content without our prior written permission, except for personal, non-commercial use (e.g., viewing products). Trademarks, if any, are our property.

4. Disclaimer and Limitation of Liability

While we strive to ensure the accuracy of information on our website, HELLO BOO provides the site and its content on an "as is" basis without warranties of any kind, express or implied, including but not limited to accuracy, completeness, or fitness for a particular purpose.

We are not liable for any indirect, consequential, or special damages arising from use of the site, including loss of data, profits, or business opportunities. Our liability for direct losses is limited to the price paid for any product or service, subject to UK consumer rights laws.

We are not responsible for third-party websites linked from our site; review their policies separately. In case of errors (e.g., pricing mistakes), we reserve the right to correct them and may cancel orders if necessary.

This disclaimer does not affect your statutory rights as a consumer under UK law.

5. Data Protection and Privacy

We handle personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. For details on how we collect, use, and protect your data, please refer to our [Privacy Policy].

We use cookies on our site for essential functions (e.g., shopping cart) and analytics. For more information and to manage preferences, see our [Cookie Policy]. We obtain consent for non-essential cookies via our cookie banner.

6. Accessibility

We aim to make our website accessible to all users, including those with disabilities, in line with the Equality Act 2010 and Web Content Accessibility Guidelines (WCAG). If you encounter any accessibility issues, please contact us at info@helloboo.uk, and we will make reasonable adjustments.

7. Governing Law and Jurisdiction

This Legal Notice and any disputes arising from our website or services are governed by the laws of England and Wales. Any legal proceedings will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to This Notice

We may update this Legal Notice to reflect changes in our business or UK laws. Significant updates will be notified via a website notice or email (if you are a registered customer). Please check back periodically.

If you have questions about this Legal Notice, contact us at info@helloboo.uk.

This notice ensures compliance for our small e-commerce operations. For personalized legal advice, consult a qualified solicitor.


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